John Touma Demand Generation

John Touma · Demand Generation

Demand generation systems that turn campaigns into revenue.

I own the work end to end—from ICP and messaging through paid, outbound, qualification, sales handoff and performance reporting.

How I workStart with the buying motion. Build the channel around it.
MarketICP and intentWho should care, and why now?
JourneyMessage and qualificationWhat earns the next step?
RevenueHandoff and economicsWhat becomes pipeline and customers?
OutboundVertical campaigns, personalization, deliverability
Paid acquisitionCreative tests, funnels, qualified calls, CAC
900+ campaigns across 51 industriesPaid + outbound + qualification

The work and the proof.

Two acquisition systems, measured beyond clicks and leads.

Outbound and ABM

Multi-industry demand engine

Built for commercial insurance brokerages with different appetites, territories and target accounts.

  • ICP and segment strategy
  • Vertical-specific copy and CTAs
  • Personalization and deliverability
  • Qualification and SDR handoff

I translated each brokerage's carrier appetite into account segments, tailored the message by vertical, and used company research to make the first line relevant.

900+campaigns overseen
10M+emails sent
6.5K+leads generated
1.8K+qualified appointments
51industries targeted
Data and delivery20M+ records

Business data assembled from directories, maps and public sources, then enriched and validated.

Infrastructure13K+ mailboxes

Sending accounts across more than 130 domains, monitored for health and deliverability.

Outbound campaign results by industry

Actual delivery data across eleven target markets. Choose a metric below to re-rank the industries and compare volume, response yield and qualified appointments.

Click a metric to compare
Cold email performance across 11 industries
IndustryEmailsLeadsAppointmentsLeads per 10KLead to appointment

Source: aggregated campaign records. Low-volume tests and records without a reliable send denominator are excluded.

From demand-generation workflow to product.

I productized the qualification, routing and sales-handoff logic into Bindi, an AI-enabled B2B SaaS marketplace for commercial insurance opportunities.

Current Bindi marketplace showing qualified commercial insurance opportunities, fit signals and conversation context
Current Bindi marketplace. Opportunities are organized around fit, conversation context and the next sales action.

The same operating logic became software.

Bindi keeps the original response, fit evidence, coverage need, timing and next action together so an agency can decide whether to pursue an opportunity.

Business problem
Lead context was fragmented across outreach, enrichment, qualification and CRM tools.
Product decision
Put the evidence required for a sales decision in one workflow.
My role
Product direction, workflow logic, AI-assisted build, automation and operating design.
  1. Capture
  2. Enrich
  3. Qualify
  4. Route
  5. Claim
  6. Follow up